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Privacy policy

Last Updated: 28/07/2025

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At Base Communication, protecting your personal data is our highest priority.
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This Privacy Policy explains, in a clear and transparent manner, what data we collect, how we use it, your rights, and how you can exercise them - all in accordance with the General Data Protection Regulation (GDPR - EU 2016/679) and the amended French Data Protection Act (Law No. 78-17 of 6 January 1978).

1. Who is the data controller?

The data controller is:
Base Communication, a private limited company (SARL), registered with the Bordeaux Trade and Companies Register under number 977 913 268, with its registered office at:
16 rue du Maréchal Lyautey, 33130 Bègles, France.


Contact email: hello@base-communication.com

2. What data do we collect?

We only collect data strictly necessary for our processing purposes. This may include:

  • Identity data: first name, last name, company, job title

  • Contact data: email address, phone number

  • Browsing data: IP address, pages visited, time spent on the Site

  • Form data: contact requests, newsletter subscriptions

We do not collect any sensitive personal data.

3. Purposes of data processing

We collect data to:

  • Respond to your enquiries via contact forms

  • Manage our business and partnership relationships

  • Send you information about our services, news, or content (with your consent)

  • Measure website traffic and improve performance

4. Legal basis for data processing

Depending on the context, the legal basis for processing your data is:

  • Your consent (e.g., contact forms, newsletter subscriptions)

  • Performance of a contract or pre-contractual measures

  • Our legitimate interests (e.g., website security, audience analytics)

5. Data retention period

  • Contact form data: retained up to 3 years after last interaction

  • Newsletter data: retained until you unsubscribe or after 3 years of inactivity

  • Cookies: retained for up to 13 months maximum

6. Who has access to your data?

Your data is accessed solely by internal teams at Base Communication.
We do not sell or rent your data to third parties.
Technical service providers (such as hosting, analytics, CRM providers) may access your data strictly for the provision of their services, in compliance with GDPR.

7. What are your rights?

In accordance with applicable laws, you have the following rights:

  • Right of access to your personal data

  • Right to rectification or update

  • Right to erasure (subject to legal limits)

  • Right to restrict processing

  • Right to object to processing

  • Right to data portability

  • Right to withdraw consent at any time

  • Right to lodge a complaint with the CNIL (French Data Protection Authority) at www.cnil.fr

You may exercise these rights at any time by contacting us at:
📧 hello@base-communication.com

8. Data security

We implement appropriate technical and organisational measures to protect your personal data against loss, alteration, or unauthorised access.

9. Policy updates

We may update this Privacy Policy to remain compliant with applicable laws. The latest version will always be available on this page.

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